STUDENT LIFE AND ENGAGEMENT Continuity at CGU

Guidance For Students To Enhance Virtual Student Life and Engagement

This page is designed to be a resource guide for students to remain connected to the University when coming to campus is not possible. As epidemic outbreaks, natural disasters, or other unexpected events can disrupt our way of life, CGU continues to provide ways for students to remain engaged through online guides, counseling and advising sessions and virtual events. The information and resources described are intended to highlight ways to remain connected to the CGU community, but by no means does this page represent all of the ways you can stay involved.

As with your course work, we will use Zoom to host events. Canvas will house student group sites with information and communications to minimize email traffic to your inbox.

Social Media

Follow Student Life, Diversity and Leadership on Instagram @studentlife.cgu and Facebook for regular updates on events hosted by CGU and our Claremont Colleges Community. You can also visit the CGU events calendar for details on how to join events virtually.

Follow the Academic Professional Development Offices on Instagram @cguprofdevl and Facebook for regular updates on events specific to the Career Development Office, Preparing Future Faculty, Center for Writing & Rhetoric and the Center for Transdisciplinary Studies. You can also visit the CGU events calendar for details on how to join events virtually.

Graduate Student Council

The Graduate Student Council is a great way to connect with CGU students across all departments. Attending meetings and town halls give students a platform to voice feedback and ideas and social events offer community. Did you know that the GSC offers Graduate Student Travel Awards to help fund your academic and professional development?

Student Clubs & Organizations

Student organizations at CGU show a diversity in academic and social preferences. Consider joining one or create your own. This community of peers will often become your support group.

Mentoring Groups

IGNITE: CGU Student Mentorship - IGNITE supports the successful transition of first-year students of underrepresented communities by pairing them with a continuing CGU student.

Office Of Student Life, Diversity & Leadership (SLDL)

SLDL focuses on creating programs geared toward academic success, peer mentoring, and enrichment opportunities for professional, personal, and leadership development while recognizing that diversity is integral to the achievement of excellence. SLDL also encourages students to get involved in clubs and organizations on campus. SLDL also works closely with all international students to provide the services and support necessary to make their time in the U.S. Successful.

Office Of Student Engagement

The Office of Student Engagement is a cross-functional, integrated unit, that partners with academic departments, student services, student affairs, and enrollment services to provide an exceptional student experience across the graduate student life cycle. More specifically, the Student Engagement team supports new student enrollment activities and advances student success initiatives aimed at increasing retention, persistence and graduation rates.

Academic Professional Development Offices

The world offers opportunities and challenges today that were unimaginable even 10 years ago. The nature of work is changing and creating the need for people with vision, creativity, empathy, critical thinking, and the ability to work collaboratively across disciplinary lines and traditional skillsets. Consequently, contemporary graduate student professionalization must adapt to meet these changes. CGU's Academic Professional Development provides the complementary curriculum you need to excel in your career. In addition to our individual program opportunities, our innovative collaborations complement and extend your academic program to integrate professional development into the core of your graduate education. We prepare you to be an agile and resilient graduate: better able to imagine and create a future of your own design.

Consortial Services

The Claremont Colleges Services provides many shared services to the 5 undergraduate and 2 graduate institutions.

TCCS Student Services

The Student Services of The Claremont Colleges Shared Services provides programs, support and services to enhance students' academic and psycho-social needs

Included in health and wellness services are Student Health Services, Monsour Counseling and Psychological Services and Health Education Outreach.

The Student Disability Resource Center (SDRC) is the centralized resource center for support for students with disabilities across.

Chicano Latino Student Affairs (CLSA) provides support programs & enriches cultural identity and develops a sense of familia within the college consortium.

The Office of Black Student Affairs (OBSA) supports and enhances the entire wellbeing of undergraduate and graduate students of African descent.

The Interfaith Office of the Chaplains guides and nurtures students in the explorations, observances, and questions of religious and spiritual life.

The Huntley Bookstore of the Claremont Colleges is your source for textbooks, team apparel, gifts and accessories

The Queer Resource Center (QRC) is a 7 College resource center serving the lesbian, gay, bisexual, transgender, queer, questioning, asexual, omnisexual, pansexual and allied community. The QRC is a safe space that provides a visible, comfortable, and accessible center for the LGBTQQIAA community.

The EmPower Center provides free, confidential support to 7C students impacted by sexual violence, dating/domestic violence, and stalking. Students interested in receiving counseling may call (909) 623-1619 during normal business hours to set up an appointment.

The Claremont Colleges Library supports the seven institutions comprising The Claremont Colleges consortium. The library partners with faculty, students, and staff to provide a vital physical and digital center for research, teaching, learning, and other forms of intellectual engagement.

Additional Health & Wellness Services

The Claremont Colleges have contracted with TimelyMD, a provider of online medical and counseling services, to offer a telehealth option to all CGU students— to expand and supplement services currently available at Student Health Services and Monsour Counseling and Psychological Services. Campus.Health makes it easy for students to get quality medical and mental health care online or from their phone, anytime they need it. Students now have access to Campus.Health, which provides 24/7 medical and mental telehealth care for all students, at no cost! To get started, visit Campus.Health. Register now and use the service when you need it. Set up profile and at checkout using the CGU2020 code.

Campus.Health offers the following unlimited free visits with student-focused, licensed physicians and counselors:

· 24/7 access to on-demand medical care

· 24/7 access to TalkNow emotional support

· Accessible from any location within the United States on any smartphone or web-enabled device

· This is a pilot project that will be available to students until mid-June 2020

For more information on health services, visit TCCS Student Health Center.

If you have questions regarding health insurance coverage, click here.

Helpful Guides & Tools

FAQ – Student Engagement

If the campus is closed, how can I remain engaged with the campus community?

Although CGU has closed the campus due to COVID-19, there are still ways for students to remain engaged through the Student Affairs Office, Academic Professional Development Offices and the Shared Resources of the Claremont Colleges. For more information, please visit the websites above. Many of these offices are hosting virtual webinars, as well as holding individual appointments through zoom.

Visit CGUʻs Event Calendar at www.cgu.edu/events, or look out for the weekly Start Your Week with CGU newsletter emailed each Monday. In addition to the weekly events, this expanded newsletter will feature videos, news, and podcasts that can entertain and educate you and your family.

Students are encouraged to follow the social media pages of the Office of Student Life, Diversity & Leadership also known as the SLDL Office @studentlife.cgu and the Academic Professional Development @cguprofdevl Team for upcoming events and news. In addition, most academic schools have a social media account. For more information, please contact the academic department.

Student Organizations play a vital role on our campus by highlighting the various academic, professional, and identify based perspectives of our student body. The SLDL Office oversees all registered student organizations including the Graduate Student Council. In addition to university student organizations, academic schools may have department specific student organizations. Contact the SLDL Office at student.life@cgu.edu or your Department Coordinator to get involved, or start a new student organization.

I am worried about housing. Where can I go to find information about my options and available resources?

Effective until May 31 (unless extended), California has issued a state-wide moratorium — or a temporary freeze — on residential evictions for failure to pay rent due to financial impacts related to COVID-19 during the local state of emergency period. Questions should be directed to the city of residence services.

Students who need housing support related to mortgage payment forbearance and/or fees, waivers or refunds should visit California Coronavirus Response for more information

2-1-1 is a 3-digit dial code, which means you can reach them by dialing 2-1-1 on your phone. You'll be connected to a live person who will be able to connect you to resources/programs you might be eligible for (including food, utility assistance, tax preparation, shelter, transportation, etc.). It's a free service, open 24/7.

Students living in Oasis Housing should contact oasis@americancampus.com and for students living at Claremont Collegiate Apartments (CCA) contact housinginfo@cgu.edu for assistance or questions about their lease.

The Claremont Colleges Services (TCCS) Real Estate Office offers free referral services to housing options in the local area including an off-campus rental listing.

Whether you live in Oasis Commons, CCA or off-campus, you can contact the Office of Financial Aid to apply for (additional) federal or private aid. For more information, visit MyCampus Office of Financial Aid.

Aunt Bertha's The Social Care Network is a free, public access network for anyone to search and connect with local free or reduced cost services like medical care, food, job training, and more.

I am worried about food insecurities. Where can I go to see what I am eligible for?

Some students may be eligible for Cal Fresh, a federally mandated food assistance program for California residents. Eligibility is based on income and expenses.

Check out FoodPantries.org for a list of local food banks by state and city.

The California Department of Education has compiled a list of programs (Afterschool Meal Program, Summer Meal Program, and Emergency Meal Program) through the CA Meals for Kids.

You can also look at this list to find information regarding specific school districts. This list is managed by the California Department of Education.

WIC is an income-based program for infants, children under 5, and pregnant/breastfeeding/postpartum women that provides money for specific foods on a debit card. WIC ordinarily requires you to apply in person but due to the pandemic they are doing phone applications. Click here to find the phone number for the office nearest you.

2-1-1 is a 3-digit dial code, which means you can reach them by dialing 2-1-1 on your phone. You'll be connected to a live person who will be able to connect you to resources/programs you might be eligible for (including food, utility assistance, tax preparation, shelter, transportation, etc.). It's a free service, open 24/7.

Aunt Bertha's The Social Care Network is a free, public access network for anyone to search and connect with local free or reduced cost services like medical care, food, job training, and more.

I need financial assistance. What are my options?

The CARES Act provides immediate relief to some U.S. Taxpayers. The Internal Revenue Service (IRS) will send tax rebate checks to individuals and families that have valid Social Security Numbers. The legislation calls for $1,200 for individuals and $2,400 for married joint tax filers. The IRS is using 2019 tax returns to determine eligibility or 2018 returns for those who haven't filed for 2019 yet. These rebate checks have income limits in order to ensure that this funding goes to low- and middle-income individuals and families.

Unemployment benefits are available to some California residents. For more information, click here.

CalWORKs is a public assistance program that provides cash aid and services to eligible families that have a child(ren) in the home.

Through the CARES Act, CGU is offering limited emergency aid related to COVID-19. Click here for the application, or email caresfunding@cgu.edu. In addition, contact the Office of Financial Aid to qualify for (additional) federal or private aid. For more information, visit https://mycampus.cgu.edu/web/financial-aid/home.

Aunt Bertha's The Social Care Network is a free, public access network for anyone to search and connect with local free or reduced cost services like medical care, food, job training, and more.

I have concerns about my utilities. What are some services available to me?

2-1-1 is a 3-digit dial code, which means you can reach them by dialing 2-1-1 on your phone. You'll be connected to a live person who will be able to connect you to resources/programs you might be eligible for (including food, utility assistance, tax preparation, shelter, transportation, etc.). It's a free service, open 24/7.

The Low-Income Home Energy Assistance Program (LIHEAP) provides assistance to eligible low-income households with the goal of managing and meeting their immediate home heating and/or cooling needs. Click here for more information.

The Claremont Colleges' Class Pass makes it easy for students, staff and faculty to get to campus, go out to eat, head to downtown L.A., and lots more – without a car, and without paying for a single ride. To receive your class pass, contact the TCCS Connection Office at connection@claremont.edu.

Aunt Bertha's The Social Care Network is a free, public access network for anyone to search and connect with local free or reduced cost services like medical care, food, job training, and more.

Internet for All Now

The California Emerging Technology Fund has provided access to affordable offers, as well as a number to call 1-844-841-INFO (4636) to assist parents.

Spectrum

Spectrum is partnering with school districts to make sure local communities are aware of available resources; opening Wifi Hotspots for public use; continuing to offer Spectrum Internet Assist, a high-speed broadband program to eligible low-income ho Spectrum useholds; and offering households with students in pre-K through college, who need remote education, two months of free internet and WiFi for new customers.

Comcast

Comcast is offering 2 months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the Coronavirus (COVID-19). Customers need to apply by June 30 to receive two free months of Internet Service. Households with outstanding debt owed to Comcast may be eligible for Internet Essentials. They are waiving this qualification if you apply and are approved by June 30. After June 30, standard eligibility rules apply.

Altice

Altice brings free broadband to K-12 and college students during coronavirus pandemic and is offering broadband solution for free for 60 days to any new customer within their footprint

AT&T

In response to the public health crisis, Access from AT&T is offering a myriad of services to first-responders, and consumers. Please visit this page for more information.

Verizon

Verizon will waive any late fees and will not terminate any service for the next 60 days if they fill out a hardship form. If you are experiencing hardship because of COVID-19 and cannot pay your bill in full, we will not charge you a late fee or terminate your service through June 30. This policy has been extended from its original end date of May 13.

T-Mobile

All current T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days. T-Mobile is extending their commitment to the FCC pledge through June 30, continuing to offer support for postpaid wireless, residential adn small business customers impacted by the COVID-19 pandemic. Customers who have already talked to them and made arrangements for their account can contact them directly after May 13 to get an extension through June 30.

Sprint

Sprint is not terminating service for those unable to pay their bill because of the coronavirus and is waiving late fees incurred because of economic circumstances related to the pandemic, in addition to offering unlimited data for 60 days for customers with metered data plans. For Spring customers experiencing hardship call 888-211-4727.

Xfinity

Xfinity WiFi hotspots in out-of-home locations will be available for free to anyone who needs them, including non-Xfinity Internet customers, to keep out communities connected with their friends and family. Visit this page for more information.

I do not have health insurance. What options do I have?

CGU offers a domestic health insurance plan through UnitedHealthCare, and an international plan through International Medical Group. For more information, our health insurance information page.

If students are not covered by the university health insurance, they may be eligible for Medi-Cal through Covered California.

All CGU students have free access to Campus.Health, a telehealth coverage for physicians and mental health counselors. For more information, visit Student Health Services.

Aunt Bertha's The Social Care Network is a free, public access network for anyone to search and connect with local free or reduced cost services like medical care, food, job training, and more.

I am concerned about my mental health during the pandemic. What services or resources are available to me?

Monsour Counseling & Psychological Services (MCAPS) are open for crisis and psychiatry services from 9:00AM-1:00PM PT, Monday through Friday. CGU students should call first at 909-621-8202 so that MCAPS staff can speak with you and determine the best way to meet your needs at this time.

All CGU students have free access to Campus.Health, a telehealth coverage for physicians and mental health counselors. For more information, visit Student Health Services.

The California Department of Education manages a resource list addressing mental health and wellness while school sites are closed.

The National Alliance on Mental Illness (NAMI) released a COVID-19 Resource and Information Guide (in English and Spanish) to answer frequently asked questions regarding the intersection between Coronavirus, or COVID-19, and people affected by mental illness, their caregivers and loved ones.

SAMHSA (Substance Abuse and Mental Health Services Administration) has two Helplines available for those who cannot reach someone in your area. Call these crisis and online support centers to get the help you need: SAHMSA's Disaster Distress Helpline Toll-Free (1-800-985-5990) or SAMHSA's National Helpline Toll-Free (1-800-662-4357). The Treatment Referral Information Service is available 24 hours a day, year-round. Both helplines have english and spanish speaking operators.

Aunt Bertha's The Social Care Network is a free, public access network for anyone to search and connect with local free or reduced cost services like medical care, food, job training, and more.

I am an undocumented student. What resources are available to me?

California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status. For mor information, click here.

To assist undocumented workers who have lost their jobs or income as a result of the Coronavirus outbreak, Legal Aid at Work has compiled a list of known relief funds for undocumented workers.

Undocumented workers, with some exceptions have legal rights and remedies provided by both federal and California law. The exceptions, mainly in the areas of unemployment insurance and union organizing, are discussed here at Legal Aid at Work.

The California Immigrant Resilience Fund provides direct cash assistance to immigrant Californians who are affected by the COVID-19 pandemic but are excluded from federal relief and ineligible for state safety-net programs.

The California Immigrant Guide provides tips about services, including public benefits, that are available to immigrant Californians, including some that are available regardless of immigration status. Click here for COVID-19 for the most recent updates.

Before receiving any state or federally funded aid, it is best to review the Public Charge Fact sheet for important information.

Contact the Office of Financial Aid to qualify for (additional) institutional or private aid.

I am an international student. What resources are available to me?

F-1 students are eligible to apply severe economic hardship through the U.S. Citizenship and Immigration Services (USCIS). The approval process is lengthy. For more information, contact the SLDL Office at [mailto: international@cgu.edu] international@cgu.edu.

Students on an F1 or J1 visa should meet with their international advisor at the SLDL Office. To schedule an appointment, email our office at international@cgu.edu.

Students on visa types other than F1 or J1, should contact an immigration attorney to find out appropriate resources available.

Before receiving any state or federally funded aid, it is best to review the Public Charge Fact sheet for more information

Contact the Office of Financial Aid to qualify for (additional) institutional or private aid.

 

Contacts Contacts

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Help Desk

909-621-8174
helpdesk@cgu.edu

After-hours Canvas & Zoom Support
909-787-1980

Student Life, Diversity and Leadership

student.life@cgu.edu (Student Life)

international@cgu.edu (International Advising)

healthins@cgu.edu (Health Insurance)

General questions: 909-607-0434

Schedule a Zoom Appointment

Office of Student Engagement

student.engagement@cgu.edu

General questions: 909-607-6312

Schedule a Zoom appointment

Useful Links

ATTENTION: To learn more about the Coronavirus Update visit Student Health Services

CGU COVID-19
Emergency page

Center for Disease Control and Prevention site about Coronavirus Disease 2019 (COVID-19)


Links Links

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Office of Student Engagement Harper Hall
Suite 110
150 E. 10th Street Claremont, CA 91711 909-607-6312 student.engagement@cgu.edu

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