If you already know your CGU password and need to change it because either your password is expiring soon or you feel it is no longer secure, you can do so using one of two methods. The first method is through a Web Browser on the CGU portal, and the other is by using a Windows PC on campus.
After you have changed your CGU password, please remember to update your password on any device that stores your CGU password: cell phones, tablets such as an iPad, web browsers on your laptop and desktop.
Please note that this guide is not for a forgotten password or for an already expired password. For assistance with those issues please view the E-Help article at https://mycampus.cgu.edu/web/it/ehelp/security/how-to-reset-my-password, or contact the CGU Help Desk by email at firstname.lastname@example.org or by phone at (909) 621-8174.
Your password can be changed from any web browser by logging into the My Campus portal. To do this follow these steps.
You can update your password from any CGU Windows PC that you log into with your CGU credentials. To do so, log into the computer and follow these instructions.
Connect using either
Instant Messaging, Phone, or via Email.
You should receive an E-mail confirmation within 1 hour of submitting a request.
If you do not receive an E-mail confirmation, please contact the Help Desk again: