Academic Continuity at CGU

Guidance For Faculty On Measures To Preserve Academic Continuity

This page is intended for Faculty and other Teaching staff of CGU. Staff and Students have dedicated pages for their roles. Please click the following links to be redirected to the page that is most helpful for you: 

This page is a resource guide to address the challenges and possible solutions for continuing work if coming to the office on campus is not possible. As epidemic outbreaks, natural disasters, or other unexpected events can disrupt scheduled courses, the tools and strategies described here can minimize the effects of those unexpected situations.

Best practices for teaching remotely include live or synchronous classes, where you meet and communicate remotely through email, chat, video conference, and other options. You could also conduct self-directed work through recordings, video or audio media, PDFs, quizzes and other assessments or other possibilities. 

Getting Your Course Online:  This course site in Canvas has resources and links to training videos, as well as a space to ask questions.  This Canvas site also has department and program based groups so that you can connect with, share, and collaborate with faculty in your program.  To be added to this Canvas course site, please email cgu.learning@cgu.edu.

Two important measures you can take to prepare yourself involve becoming familiar with the use of two key technologies:

 

BEFORE YOU PROCEED

Please make sure you have access to your CGU username, password and email address to continue to use Canvas, Zoom or any other CGU system.

Canvas

Zoom

Find out more about how to use Zoom in place of your on ground classes.

Use cases for Zoom include:

Please contact OIT Helpdesk to inquire about a Zoom premium license.

Office 365 collaboration and conferencing

Click the following links to find out more about how to use these tools.

Other CGU Tools

Click the following links to find out more about how to use these tools.

Is your technology ready to teach/work online?

Click the following links to find out more:

Recommended Hardware for Teaching/Meeting Online

Click the following links to find out more about:

Training

Below is the schedule of upcoming workshops by OIT related to quickly starting your on ground class online:

  • Essentials for Teaching Online
    • By appointment - please email cgu.learning@cgu.edu to schedule a workshop for you
  • More Canvas features/tools
    • Mondays and Thursdays at 10am
    • Tuesdays and Wednesdays at 2pm
    • Learn about Assignments, Quizzes, Discussions, Modules and more
    • You will receive instructions on how to join this online workshop when you RSVP
  • Cool Zoom features
    • Mondays and Thursdays at 2pm
    • Tuesdays and Wednesdays at 10am
    • Learn about custom settings, breakout rooms, polls, and more
    • You will receive instructions on how to join this online workshop when you RSVP

RSVP for any of these workshops by sending an email to cgu.learning@cgu.edu

You may also schedule ad hoc training by contacting:

Help Desk
909-607-1874
helpdesk@cgu.edu

Forwarding Your Office Phone Number - TCCS

Forwarding to another Number

  1. Press the button under either "CFwdALL" (older models) or "Forward all" (newer models).
    1. You will hear a confirmation beep and be asked to "Enter number".
  2. Dial the number to which you want to forward all your calls.
    1. Dial the number exactly as if you were placing a call to that number.
      1. For off-campus numbers this includes dialing 9, then 1, then area code and phone number. For example, to forward to 909-555-1234, enter 919095551234.
    2. The phone display will show "Forwarded to ############". 

Forwarding to Voicemail

  1. Press the button under either "CFwdALL" (older models) or "Forward all" (newer models).
    1. You will hear a confirmation beep and be asked to "Enter number".
  2. Press the "messages" button on your phone or enter the voicemail number, 18555.
    1. The phone display will show "Forwarded to Voicemail" or "Forwarded to 18555".

To Disable Forwarding

  1. Press the button under either "CFwdALL" (older models) or "Forward off" (newer models).

If you are off-campus (no access to campus phone)

  1. send an email to tccit@claremont.edu and provide the campus phone number/extension and the telephone number to forward campus phone to.

If you are off-campus (no access to campus phone)

  1. send an email to tccit@claremont.edu and provide the campus phone number/extension and the telephone number to forward campus phone to.

 

Contacts Contacts

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Help Desk
909-621-8174
helpdesk@cgu.edu

After-hours Canvas & Zoom Support
909-787-1980

Chat with Canvas Support (Faculty)

Chat with Canvas Support (Student)

Canvas Direct Support Hotline

1-833-458-5451

CGU Faculty and Staff Directory


Useful Links Useful Links

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ATTENTION: To learn more about the Coronavirus Update visit Student Health Services

CGU COVID-19
Emergency page 

www.cgu.edu/emergency

Center for Disease Control and Prevention site about Coronavirus Disease 2019 (COVID-19)


Training Training

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Below is the schedule of upcoming workshops by OIT related to quickly starting your on ground class online:

  • Essentials for Teaching Online
    • March 12, 10am or 2pm, ACB 126
    • March 13, 3pm, ACB 126
    • March 16, 10am or 2pm, McManus 35
    • March 17, 10am or 2pm, McManus 35
    • March 18, 10am or 2pm, McManus 35
    • March 19, 10am or 2pm, McManus 35
    • March 20, 10am or 2pm, McManus 35
  • More Canvas features/tools
    • coming soon
  • Cool Zoom features
    • coming soon

RSVP for any of these workshops by sending an email to cgu.learning@cgu.edu

You may also schedule ad hoc training by contacting:

Help Desk
909-607-1874
helpdesk@cgu.edu

 


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