2019 Professional Development Certificate Program

Welcome to the CGU Staff Professional Development website.

The Professional Development Certificate Program begins January 2019 and continues through the end of the 2019 calendar year. In order to receive the Professional Development Certificate, you will need to complete 20 training classes during 2019. The three mandatory trainings to be completed by December 31, 2018 will count towards the 20 classes. The following trainings are being offered:

  1. Instructor Led Trainings Onsite – there are 26 onsite trainings scheduled. Sign in sheets will be provided at each session, please note these sessions are in Albrecht Auditorium and no registration is required.
  2. Hands-on OIT Trainings - there are nine (9) training classes offered - maximum of three can count towards the certificate. Date, room, and sign up details will be sent out each month by OIT.
  3. On Demand Online Trainings - there are four (4) on line trainings through Law room offered – maximum of two can count towards the certificate. Contact Alejandra Gaytan (Alejandra.gaytan@cgu.edu) or Regina McConnell (regina.mcconnell@cgu.edu) to enroll in a specific class.


May OIT Onsite Trainings
May 30, 2019 Harper 10, 01:15 PM to 03:15 PM

Writing/Preparing Reports in Microsoft Office: Part 4
Advanced topics in Word and Excel

Unconscious bias
June 11, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

Are we on top of our biases, or might we be harboring some prejudices that lie outside of our awareness? This program will define unconscious bias and give us a framework in which to understand it. With numerous discussion opportunities, participants will explore biases; examine the conflict that arises between one's natural inclination to categorize and the conscious drive towards diversity; look at how unconscious bias is measured; and identify ways to overcome these biases.

Program highlights:

  • What is unconscious bias?
  • How we measure/determine unconscious biases
  • How to overcome these unconscious biases

Nonverbal communication
June 26, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

"Not to communicate is to communicate!" The power of nonverbal communication is contained in that brief statement. We use facial expressions, gestures, eye contact, posture, proximity, paralanguage, and touch to interpret the messages we receive from others — whether we use words or not. This training program will explore nonverbal communication, examine the congruency factor, offer opportunities to make interpretations and discuss caveats when making interpretations.

Program highlights:

  • Identify the components of nonverbal communication
  • Explore the power of nonverbal behavior
  • Understand the difficulties inherent in interpreting nonverbal messages

June OIT Onsite Trainings
Dates and Rooms TBD

Staying Connected at Work: Part 1

Critical thinking
July 11, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

What's the best approach to problem-solving? How do you choose between viable options? How do we get trapped? Does it matter? These and other questions will be addressed in this program that will teach you how to examine information from an objective, critical vantage point.

Program highlights:

  • Define critical thinking and why it matters
  • Develop a process for critical thinking
  • Identify tips and techniques for making better decisions
  • Apply a weighted pros and cons list
  • Examine strategies for managing risk
  • Identify common thinking and decision-making traps and how to avoid them

Managing career success
July 23, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

How do you find and succeed at your chosen career? How do behavior, attitude and choices impact success? This program offers participants "food for thought" regarding choices around their future in the workplace. Practical tools for identifying the need for skill development and expanded learning are reviewed.

Program highlights:

  • Define success
  • Identify the skills needed to help you succeed
  • Set goals and determine how to reach them

July OIT Onsite Trainings
Dates and Rooms TBD

Staying Connected at Work: Part 2

Effective presentation skills for leaders
August 7, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

Everyone can learn how to become a more powerful speaker. A leader needs to influence and inspire their team. This class will take a look at some effective proven orators and how the power of words empowers individuals to accomplish things they never thought possible. We will cover powerful word choice, dos and don'ts.

Program highlights:

  • Using influence effectively
  • Effective orator examples
  • Ways to make presentations memorable through words and tools to achieve previously unattainable accomplishments
  • Do's and don'ts for good word choices
  • Inspire and motivate your team

August 29, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

Storytelling is a powerful way of putting ideas into the world. Not only do they move us, inspire us and make us feel alive, stories can bring one hope and make us understand life better. This is not just a feel good class, storytelling is now recognized as one of the top five skills needed for business leaders. We will examine what goes into good story telling and how it can be a powerful tool for business.

Program highlights:

  • History
  • Definition
  • Why it is impactful
  • How it works…the brain
  • Components of a good story
  • How businesses are using story telling

August OIT Onsite Trainings
Dates and Rooms TBD

Using Zoom

Science of goal setting
September 12, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

This class examines goal setting as a brain function. We'll look at how the brain works, creating an awareness of the mental process, thus making it easier for us to create new habits in relation to goal setting.

Program highlights:

  • Goals and your brain
  • Key components
  • Setting goals
  • Are you Alice in Wonderland?
  • Your road map for goal setting
  • Get busy!
  • Useful tools

Managing stress for success
September 25, 2019 | 10:30 am to 12:00 pm
Albrecht Auditorium

In this program, participants are provided with a brief overview of stress basics as well as practical suggestions for coping with stressful situations, especially as they occur in the workplace. The concept of stress hardiness is addressed as a focus for healthy stress management. The program provides tools that help reduce levels of employee stress and help better understand personal and organizational aspects of stress.

Program highlights:

  • Review stress basics
  • Recognize when making a change makes the difference
  • Understand the role of communication in stress reduction
  • Examine the contributions of stress hardiness

September OIT Onsite Trainings
Dates and Rooms TBD

Using Canvas

The power of persuasion: how to influence others
October 10, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

We all need to talk people into doing this or out of doing things. We will cover best practices tips examples and ways to be able to shift your style to the audience you're speaking to.

Program highlights:

  • How to influence others
  • Who are the right people to influence
  • Traits of influential people
  • Who are the best persuasive speakers
  • What not to do

Improving processes
October 23, 2019 | 10:00 am to 12:00 pm
Albrecht Auditorium

If you're on a quest to deliver the best product you can as efficiently as possible, this presentation is for you. This program addresses the foundation of process improvement, approaches, tools and practice opportunities.

Program highlights:

  • Identify the components of a process
  • Differentiate between core and support processes
  • Determine the criteria for launching process improvement projects
  • Recognize key process improvement principles
  • Apply a variety of useful process improvement tools

October OIT Onsite Trainings
Dates and Rooms TBD

Using EMS

Dealing with challenging people
November 7, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

We all have different perspectives when defining a "challenging person." Some people challenge the lives of many others, and then there are types who just get under our skin and push our buttons. Regardless of the particulars, we have two choices: 1) learn how to effectively deal with the challenging person, or 2) remove the possibility of interaction with them. In this class we will learn how to deal with the challenging person.

Program highlights:

  • Define "challenging"
  • Step by Step Guide to Dealing w/ Challenging People
  • Best Practices
  • Handling Challenging Co-workers
  • Self-Care
  • Things to Remember
  • Staying Sane

The art of negotiation
November 20, 2019 | 11:00 am to 12:00 pm
Albrecht Auditorium

There is no job that doesn't use negotiation; it's the key to our career success since we all know that no one gives us anything for free. It's all about give and take. This is a motivating class where individuals learn to strengthen their own personal negotiation techniques.

Program highlights:

  • Why we negotiate
  • The characteristic of a successful negotiator
  • The rules of negotiation
  • Communication techniques
  • Best practices


To complete one of the below online trainings please request the training from Alejandra Gaytan (alejandra.gaytan@cgu.edu) or Regina McConnell (regina.mcconnell@cgu.edu) so the training can be assigned to you.

  • Tools for an Ethical Workplace 45 min
  • Workplace Violence Prevention 30 min
  • Diversity: Inclusion in the Modern Workplace 30-45 min
  • FERPA Basics 30-45 min

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Professional Development Policy

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Professional Development Feedback Form

2018-2019 Professional Development Calendar

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