Please click here if your Canvas user name is an email address. This usually applies to Canvas users who are not CGU students, faculty, nor staff.
Please make sure you are using your standard CGU user name to log into Canvas.
Please make sure you are using your CURRENT CGU email password to log into Canvas.
If the above two statements did not help you log into Canvas, then:
You can click on the link labeled "Guest Account Password Reset", located under the user name box on the Canvas log in page. You will be taken to another web page that asks for your Canvas user name. Please enter the email address that is being used as your Canvas user name. You will receive an email with a link to reset your Canvas password.
Connect using either
Instant Messaging, Phone, or via Email.
You should receive an E-mail confirmation within 1 hour of submitting a request.
If you do not receive an E-mail confirmation, please contact the Help Desk again: